Refund policy
Return / Right of withdrawal / Open purchase
If you regret your purchase (NOTE! not personalized products) you can return the item to us within 14 days of receiving your package.
You have the right to open the packaging and check the product, but it must not be used for you to be allowed to return it.
Should you send the product back later than 14 days, a fee may be charged.
You need to contact us before sending back an item via e-mail kontakt@farbrornsmedia.se
As a customer, you are responsible for the product being returned in its original condition and for a copy of the receipt to be attached to the return. If the product comes to you in the original box, the item must be sent in the same box, if it is packed in a product box, this box must not be destroyed with tape or the like.
ATTENTION! The customer is always responsible for the return shipping and the shipment must be returned traceable and so that it is driven out to us, not so that it ends up at a delivery point. If it ends up at a delivery point, an additional cost of SEK 50 will be charged and the handling of the return will take up to 1 week longer. You can send with PostNord.
ATTENTION! Gift cards are not covered by open purchase.
We do not offer a right of cancellation to business customers unless otherwise agreed in writing before delivery.
If you regret your purchase (NOTE! not personalized products) you can return the item to us within 14 days of receiving your package.
You have the right to open the packaging and check the product, but it must not be used for you to be allowed to return it.
Should you send the product back later than 14 days, a fee may be charged.
You need to contact us before sending back an item via e-mail kontakt@farbrornsmedia.se
As a customer, you are responsible for the product being returned in its original condition and for a copy of the receipt to be attached to the return. If the product comes to you in the original box, the item must be sent in the same box, if it is packed in a product box, this box must not be destroyed with tape or the like.
ATTENTION! The customer is always responsible for the return shipping and the shipment must be returned traceable and so that it is driven out to us, not so that it ends up at a delivery point. If it ends up at a delivery point, an additional cost of SEK 50 will be charged and the handling of the return will take up to 1 week longer. You can send with PostNord.
ATTENTION! Gift cards are not covered by open purchase.
We do not offer a right of cancellation to business customers unless otherwise agreed in writing before delivery.